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Fort Worth, Texas (December 18, 2015) – Bell Helicopter, a Textron Inc. (NYSE: TXT) company, today announced Chongqing General Aviation (CQGA), located in China’s Chongqing Provence, as Bell Helicopter’s newest authorized Customer Service Facility (CSF).
德克萨斯州沃斯堡(2015年12月15日) - 德事隆集团旗下的贝尔直升机公司(纽交所:TXT)近日宣布位于中国重庆的重庆通用航空有限公司成为公司最新授权的客户服务中心(CSF)。
CQGA has a 43,700 sq. ft. Civil Aviation Administration of China (CAAC) part 145 certified maintenance facility and offers non-specialized maintenance capabilities for Bell 407 aircraft. CQGA is an established operator, and has two Bell 407GXs and recently the company received the first certified Bell 412 aircraft to be operated in China and used for fire-fighting missions.
重庆通航机库面积为43,700平方英尺(约4,062平方米),已取得CCAR-145部维修许可证。授权范围包括贝尔407GX飞机的一般维修服务。重庆通航目前已有两架贝尔407GX及中国首架用于消防用途的贝尔412飞机。
“Bringing on Chongqing General Aviation as an authorized CSF reinforces our commitment to enhancing the regional support customers need to continue their operations,” said Chris Jaran, vice president of China. “As a long-time Bell aircraft operator, Chongqing General Aviation delivers exceptional customer service, which made them the right fit to join the CSF network.”
“重庆通航成为贝尔直升机授权客户服务中心后将增强我们对中国客户持续增长的业务需求,”贝尔直升机中国区副总裁周安(Chris Jaran)先生说道,“作为贝尔直升机长期的运营商,重庆通航将提供卓越的客户服务。加入贝尔客户服务中心网络无疑是重庆通航一正确对策。”
Established in April 2012 by the Chongqing General Aviation Group, CQGA’s business scope includes aircraft maintenance, tourism, air ambulance, forestry support, aerial advertising, agriculture support, aerial photography, VIP flights, law enforcement support, firefighting and charters.
重庆通航由重庆通用航空产业集团有限公司于2012年4月注册成立,该公司的经营范围主要包括飞机维护、低空旅游、应急救援、森林防护、空中广告、农业播种、航空摄影、空中巡查、城市消防及出租飞行。
Bell Helicopter provides its customers with local support in every corner of the world and has the largest support network in the industry with over one hundred Authorized Customer Service Facilities in 34 countries. Ranked number one by customers for 21 consecutive years, Bell Helicopter is committed to having resources where customers operate to speed up delivery of service and support, and give customers access to service professionals that are easy to reach, know the operating environment and understand their needs.
贝尔直升机公司为其全球客户提供本地化支持,公司拥有业内最大的支持网络,在34个国家设有100余家授权客户服务中心。公司连续21年荣获Vertical杂志产业调查排名第一,旨在加速提供服务,为直升机运营客户提供当地资源,并且让客户容易找到当地了解客户需求及运营环境的服务专员。
“We have a robust aftermarket support network, and we continue to listen to our customers and make decisions that align with our business direction and bring our customer base enhanced value,” said Neil Jones, manager of the Bell Helicopter Customer Service Facility Network.
“我们建立了强大且不断倾听客户需求的售后支持体系,并制定了符合我们业务方向的政策,从而为客户提供有效的增值服务。“贝尔直升机客户服务中心经理Neil Jones先生说道。
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